FAQ

Find answers to common questions about custom paper bags, packaging boxes, materials, printing, sampling, production, shipping, and quotation requirements. If your project needs a specific structure or deadline, send us the details and our team will review it.

Custom Packaging

What types of packaging can you make?

We make custom paper bags, mailer boxes, rigid boxes, kraft boxes, cosmetic boxes, food packaging boxes, retail boxes, gift boxes, and other paper-based packaging for brands, retailers, food businesses, and e-commerce sellers.

Can I customize the size and structure?

Yes. We can make custom sizes and structures based on your product dimensions, usage, weight, display method, and shipping requirements. You can also send a sample photo or reference packaging for review.

What materials are available?

Common materials include kraft paper, coated paper, art paper, cardboard, corrugated board, grey board, and food-grade paper. We can recommend material thickness and structure based on product weight and presentation needs.

Do you offer eco-friendly packaging?

Yes. Kraft paper, recyclable paperboard, plastic-free structures, and simple single-material designs are available for brands that prefer environmentally conscious packaging.

Design & Artwork

Can you print my logo and brand colors?

Yes. We support logo printing, full-color artwork, CMYK printing, Pantone color matching, and brand color references. Clear artwork files help us check the best printing method.

What artwork files should I send?

Vector files such as AI, PDF, EPS, or editable design files are preferred. High-resolution PNG, JPG, or reference images can also help during early quotation and structure discussion.

Can you help if I do not have a dieline?

Yes. Share your product size, packaging type, and reference style. We can help suggest a structure and prepare dieline guidance after project details are confirmed.

What finishing options are available?

Options include matte lamination, glossy lamination, hot foil stamping, embossing, debossing, spot UV, window patching, handles, ribbons, inserts, dividers, and custom closures.

Samples & Production

Can I order a sample before bulk production?

Yes. Samples can be arranged depending on the packaging type, structure, printing method, and finishing requirements. A sample helps check size, structure, material, and overall presentation before mass production.

How long does production take?

Production time depends on quantity, material, printing, finishing, and order schedule. Simple paper packaging is usually faster, while rigid boxes, special finishes, or complex structures may need more time.

What is the minimum order quantity?

Our standard MOQ is 500 pieces per design, size and style. Smaller orders of 200–499 pieces may be considered for selected packaging structures, but the unit price will be significantly higher due to fixed setup and production costs. MOQ may be higher for machine-made paper bags and certain specialized products.

Can you support repeat orders?

Yes. We can keep production details for repeat orders so future batches are easier to discuss and confirm.

Shipping & Delivery

Which countries can you ship to?

We can discuss shipping options for many regions. Please provide the delivery country, city, postal code if available, and target delivery schedule so we can suggest suitable shipping methods.

Do you ship by air or sea?

Both air and sea shipping can be considered depending on urgency, order volume, carton size, and budget. Express delivery may also be suitable for samples or small urgent orders.

How are the products packed for shipping?

Products are usually packed in export cartons. Packing method depends on packaging type, surface finish, and protection requirements during transportation.

Quotes & Orders

What information do you need for a quote?

Please share packaging type, size, material, quantity, printing colors, finishing requirements, delivery country, and any artwork or reference images. More details help us quote faster and more accurately.

Can you recommend packaging if I only have a product photo?

Yes. Send the product photo, product size, target market, and quantity. We can suggest suitable packaging types, materials, and common structures.

How quickly can I get a reply?

Clear project information helps us respond faster. For urgent projects, include your deadline and WhatsApp number in the request.

How do I start?

Use the quote form and include your product details, target quantity, delivery country, artwork, and reference packaging. Our team will review your project and reply with suggestions.

Still Have Questions?

Send us your product details, size, quantity, artwork, and delivery country. We can help choose the right packaging structure, material, printing method, and finishing plan before preparing a quote.

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